Shipping Policy

Orders may be placed online on website or picked up from the company office and / or from any of the franchisee outlet. Details are given below: 

PICKUP FROM OFFICE OR FRANCHISEE OUTLET:

Pickup orders can be placed at any of the outlet. Payment options for Pickup Orders can be Cash, Demand Draft, Credit Card and Debit Card. 

Pickup hours: 

1. Tuesday to Sunday 10:00 a.m. - 06:00 p.m.
2. Monday & National Holidays (Closed)

Please refer to website www.mismmyshop.com for updated information.

HOME DELIVERY

Home Delivery orders can be placed on website or at office / franchisee outlets only. 

Payment:

Payment mode options for these orders can be: 

1. Orders placed at Office: Cash, Demand Draft, Debit Card or Credit Card.
2. Online orders: Credit Card, Debit Card, Net Banking, etc.

Home Delivery Orders Delivery fees:

Please refer to the www.mismmyshop.com For updated information. for more details on Delivery fees.

The shipments are in perfect condition when the carrier takes possession of the same. By signing “received” on the delivery note, the recipient(s) acknowledges that the order was received in satisfactory condition. Do not sign in the event of damages or product shortages. Hidden damages discovered after the carrier has left and all other discrepancies must be notified within twenty-four (24) hours of receipt of shipment. Failure to notify Mannat of any shipping discrepancy or damage within twenty-four (24) hours of receipt of the shipment will cancel an Mannat Independent Distributor(s) right to request a correction and shall be considered deemed acceptance of the products.

Orders placed are typically shipped the very next business day. Orders placed on Saturday after 2.30 pm will be shipped on the following Monday. Delivery time will vary according to the location of customers / Mannat Independent Distributor(s). The average time for delivery is between 2 – 7 days. Delivery of products may not happen on Sundays or on major holidays as per the policy of the delivery partner.

Delivery of the Product

• There are various delivery models for delivery of purchased Product to the Customers / Mannat Independent Distributors, as decided by Mannat India Marketing Pvt. Ltd. The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be on Company and not on the customer / Independent Distributor. Mannat India Marketing Pvt. Ltd. represents and warrants that the Products being delivered are not faulty and are exactly those Products which are listed and advertised on the Website and purchased by the customers / Independent Distributors and meet all descriptions and specifications as provided on the Website.

• Customer / Independent Distributor's shipping address, pin code will be verified with the database of Website before they proceed to pay for their purchase. In the event order is not serviceable by logistic service providers or the delivery address is not located in an area that is covered under the order confirmation form, Customer / Independent Distributor may provide an alternate shipping address on which the Product can be delivered by the logistics service provider.

• The title in the Products and other rights and interest in the Products shall directly pass on to the Independent Distributor from Mannat India Marketing Pvt. Ltd. upon delivery of such Product and upon full payment of price of the Product. Upon delivery, the Independent Distributor is deemed to have accepted the Products. The risk of loss shall pass on to the Independent Distributor upon delivery of Product.

• Before accepting delivery of any Product, the Customer / Independent Distributor shall reasonably ensure that the Product's packaging is not damaged or tampered.

Governing Law

Any dispute(s) between Independent Distributor or its nominee(s) and Mannat India Marketing Pvt. Ltd., arising from this Policy, shall be referred to the sole arbitrator (appointed by the company) and same shall be adjudicated by such Arbitrator as per provisions of Arbitration Conciliation Act, 1996. However, all proceedings shall come within the jurisdiction of Meerut, UP, only and such arbitration proceedings shall be held in district courts of Meerut, UP, only. The final decision of the Arbitrator would be binding upon both the parties. Any breach of this covenant by the Customer / Independent Distributor will make him liable for damages and legal costs to the Company.